{"id":11614,"date":"2018-08-30T17:23:52","date_gmt":"2018-08-30T17:23:52","guid":{"rendered":"https:\/\/usinasite.com.br\/ajuda\/?post_type=ht_kb&#038;p=11614"},"modified":"2018-08-30T17:31:27","modified_gmt":"2018-08-30T17:31:27","slug":"erro-503-valid-rcpt-command-must-precede-data-outlook-2016","status":"publish","type":"ht_kb","link":"https:\/\/usinasite.com.br\/ajuda\/tutoriais\/erro-503-valid-rcpt-command-must-precede-data-outlook-2016\/","title":{"rendered":"Erro 503: Valid RCPT command must precede DATA (Outlook 2016)"},"content":{"rendered":"<p>O \u201cError 503: Valid RCPT command must precede DATA\u201d acontece ao enviar e-mail.\u00a0Est\u00e1 dizendo que sua conex\u00e3o SMTP (sa\u00edda de e-mail) n\u00e3o foi autenticada corretamente pelo seu servidor de e-mail.<\/p>\n<p>As duas causas mais comuns para esse erro s\u00e3o:<\/p>\n<ul>\n<li>Seu servidor de e-mail exige que voc\u00ea verifique o e-mail antes de enviar e-mail (verificar primeiro o e-mail \u00e9 uma maneira de o seu provedor de e-mail gerenciar a seguran\u00e7a da sua conta de e-mail).<\/li>\n<li>Seu cliente de e-mail n\u00e3o est\u00e1 configurado para autentica\u00e7\u00e3o SMTP.<\/li>\n<\/ul>\n<h2 id=\"checking-email-before-sending\" id=\"verificar-e-mail-antes-de-enviar\" ><span id=\"checking-email-before-sending\">Verificar e-mail antes de enviar<\/span><\/h2>\n<p>Quando voc\u00ea abre seu cliente de e-mail pela primeira vez, ele verifica automaticamente o e-mail primeiro.\u00a0No entanto, se voc\u00ea tentar enviar e-mail ap\u00f3s cerca de 30 minutos e vir esta mensagem, basta verificar seu e-mail em busca de novas mensagens.\u00a0Voc\u00ea poder\u00e1 ent\u00e3o enviar e-mail se este for o problema (mais comum com o Outlook).<\/p>\n<p>Mais frequentemente, o Erro 503 informa que voc\u00ea precisa configurar a Autentica\u00e7\u00e3o SMTP no seu cliente de e-mail.<\/p>\n<h2 id=\"setting-up-smtp-authentication\" id=\"configurando-a-autenticacao-smtp\" ><span id=\"setting-up-smtp-authentication\">Configurando a autentica\u00e7\u00e3o SMTP<\/span><\/h2>\n<p>Configurar a Autentica\u00e7\u00e3o SMTP no seu cliente de e-mail exige que voc\u00ea edite as configura\u00e7\u00f5es SMTP da sua conta de e-mail (envio de e-mail).\u00a0Adicione seu endere\u00e7o de e-mail e senha \u00e0s configura\u00e7\u00f5es de SMTP e voc\u00ea n\u00e3o receber\u00e1 mais mensagens de erro 503.<\/p>\n<p>Como voc\u00ea configura a autentica\u00e7\u00e3o SMTP depende do cliente de email que voc\u00ea usa.\u00a0Veja como configur\u00e1-lo no Outlook 2016:<\/p>\n<ol>\n<li>Abra o Outlook 2016.<\/li>\n<li>Abra o\u00a0menu\u00a0<strong>Arquivo<\/strong>\u00a0e selecione\u00a0<strong>Configura\u00e7\u00f5es da conta<\/strong>\u00a0-&gt;\u00a0<strong>Configura\u00e7\u00f5es da conta<\/strong>\u00a0.<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-24580 aligncenter\" src=\"https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/1-office-2016-smtp-setup.png\" sizes=\"auto, (max-width: 251px) 100vw, 251px\" srcset=\"https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/1-office-2016-smtp-setup.png 251w, https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/1-office-2016-smtp-setup-235x300.png 235w, https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/1-office-2016-smtp-setup-39x50.png 39w\" alt=\"Autentica\u00e7\u00e3o SMTP no Outlook 2016\" width=\"251\" height=\"321\" \/><\/li>\n<li>Na\u00a0janela\u00a0<strong>Configura\u00e7\u00f5es<\/strong>\u00a0da\u00a0<strong>conta<\/strong>\u00a0, selecione a conta de e-mail que voc\u00ea deseja configurar e clique em\u00a0<strong>Alterar\u2026<\/strong><img loading=\"lazy\" decoding=\"async\" class=\"size-post-small wp-image-24588 aligncenter\" src=\"https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/2-office-2016-smtp-setup-1-320x261.png\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" srcset=\"https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/2-office-2016-smtp-setup-1-320x261.png 320w, https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/2-office-2016-smtp-setup-1-300x244.png 300w, https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/2-office-2016-smtp-setup-1-50x41.png 50w, https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/2-office-2016-smtp-setup-1-600x489.png 600w, https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/2-office-2016-smtp-setup-1.png 603w\" alt=\"Autentica\u00e7\u00e3o SMTP no Outlook 2016\" width=\"320\" height=\"261\" \/><\/li>\n<li>Na\u00a0janela\u00a0<strong>Alterar conta<\/strong>\u00a0, clique em\u00a0<strong>Mais configura\u00e7\u00f5es &#8230;<\/strong><img loading=\"lazy\" decoding=\"async\" class=\"size-post-small wp-image-24592 aligncenter\" src=\"https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/3-office-2016-smtp-setup-320x237.png\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" srcset=\"https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/3-office-2016-smtp-setup-320x237.png 320w, https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/3-office-2016-smtp-setup-300x222.png 300w, https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/3-office-2016-smtp-setup-50x37.png 50w, https:\/\/hostpapasupport.com\/knowledgebase\/wp-content\/uploads\/2017\/06\/3-office-2016-smtp-setup.png 483w\" alt=\"Autentica\u00e7\u00e3o SMTP no Outlook 2016\" width=\"320\" height=\"237\" \/><\/li>\n<li>Na\u00a0janela\u00a0<strong>Mais configura\u00e7\u00f5es<\/strong>\u00a0, selecione a\u00a0guia\u00a0<strong>Servidor de sa\u00edda<\/strong>\u00a0.<\/li>\n<li>Verificar e marcar &#8220;<strong>Meu servidor de sa\u00edda (SMTP) requer autentica\u00e7\u00e3o&#8221;<\/strong>\u00a0.<\/li>\n<li>Selecione\u00a0<strong>Usar as mesmas configura\u00e7\u00f5es do meu servidor de mensagens recebidas<\/strong>\u00a0.<\/li>\n<li>Abra a\u00a0guia\u00a0<strong>Avan\u00e7ado<\/strong>\u00a0.<\/li>\n<li>Na\u00a0guia\u00a0<strong>Avan\u00e7ado<\/strong>\u00a0, defina a\u00a0<strong>porta do servidor de sa\u00edda (SMTP)<\/strong>\u00a0como <b>587.<\/b><\/li>\n<li>Na\u00a0guia\u00a0<strong>Avan\u00e7ado<\/strong>\u00a0, defina a\u00a0<strong>porta do servidor de sa\u00edda (SMTP)<\/strong>\u00a0como\u00a0<strong>465 <\/strong>caso utilize certificado SSL.\u00a0 \u00a0 \u00a0 Em &#8220;<strong>Tipo de criptografia&#8221;<\/strong>, selecione\u00a0<strong>SSL<\/strong>\u00a0.<\/li>\n<li>Clique\u00a0<strong>OK<\/strong>\u00a0.<\/li>\n<li>Na\u00a0janela\u00a0<strong>Configura\u00e7\u00f5es de E-mail<\/strong>\u00a0da\u00a0<strong>Internet<\/strong>\u00a0, clique em\u00a0<strong>Avan\u00e7ar<\/strong>\u00a0.<\/li>\n<li>Clique em\u00a0<strong>Concluir<\/strong>\u00a0.<\/li>\n<\/ol>\n<p>Bom, esperamos ter ajudado a todos, caso tenha alguma d\u00favida ou caso esse artigo foi \u00fatil para voc\u00ea, deixe um coment\u00e1rio abaixo.<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht_kb_category":[112],"ht_kb_tag":[],"class_list":["post-11614","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-email"],"_links":{"self":[{"href":"https:\/\/usinasite.com.br\/ajuda\/wp-json\/wp\/v2\/ht_kb\/11614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/usinasite.com.br\/ajuda\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/usinasite.com.br\/ajuda\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/usinasite.com.br\/ajuda\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/usinasite.com.br\/ajuda\/wp-json\/wp\/v2\/comments?post=11614"}],"version-history":[{"count":5,"href":"https:\/\/usinasite.com.br\/ajuda\/wp-json\/wp\/v2\/ht_kb\/11614\/revisions"}],"predecessor-version":[{"id":11619,"href":"https:\/\/usinasite.com.br\/ajuda\/wp-json\/wp\/v2\/ht_kb\/11614\/revisions\/11619"}],"wp:attachment":[{"href":"https:\/\/usinasite.com.br\/ajuda\/wp-json\/wp\/v2\/media?parent=11614"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/usinasite.com.br\/ajuda\/wp-json\/wp\/v2\/ht_kb_category?post=11614"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/usinasite.com.br\/ajuda\/wp-json\/wp\/v2\/ht_kb_tag?post=11614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}